What is facilitation
· The concept and elements of facilitation
· Facilitators Network Singapore (FNS) 4D Facilitation™ Model
· SPOT (Space, Process, Output and Time)
· The five Core Practices of facilitation
The 14 Divergent and convergent process tools
·Practice the six types of questions
· Use of visual tools (whiteboard, facilitator wall, etc.)
· Divergent tools and practice
(brainstorming, wandering flip chart, etc.)
· Convergent tools and practices (affinity diagram, dot voting, point voting, ambassadorial sharing, etc.)
SPOT on site facilitation technique and application
· Design and practice a mock facilitation
· Application of facilitation techniques
The path of the facilitation practitioner
· The matching of facilitation style to participants’ personalities
· Advanced Facilitator: Understanding of Facilitator Certification process